Frequently Asked Questions
Everything you need to know about Wolff Industries home products.
What is the typical shipping timeframe for furniture orders?
Standard shipping usually takes 5-7 business days for in-stock items. Custom or oversized furniture pieces may require 2-4 weeks for specialized freight delivery.
Do you offer a warranty on your home decor and furniture?
Yes, all Wolff Industries products come with a one-year limited warranty covering manufacturing defects in materials and workmanship.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made items and final sale products are non-refundable.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery progress.
Are the materials used in your products eco-friendly?
We prioritize sustainability by sourcing FSC-certified wood and non-toxic finishes for our furniture collections whenever possible.
Can I make changes to my order after it has been placed?
Order modifications can be made within 12 hours of placement. After this window, the order enters our processing phase and cannot be altered.